I was feeling a tiny bit despondent last week, irrationally frustrated with myself that I have not managed to recreate the explosive success I had with my jewellery store on Etsy last year. I think it’s a bit of a cliché—to do something that surpasses all your expectations but then its success dwarfs everything else you attempt after. I’m just trying to not let the funk cause Faunfare to implode. When I wondered aloud the other evening, “Why do I bother have an Etsy store anyway? Why not just make perfumes for my friends?”, it was up to The Cat to remind me that I have met and made friends with a small handful of people I met through Faunfare already, who took the time to write and tell me how much they appreciate what I do. That notion cheered me right up! I sent off two amazing trades last week for some very cool feather jewellery and accessories and am putting the finishing touches on a felted forest playscene for an incredible woman who is making me a sweater in return.
Nevertheless, I would still like to challenge and drive myself further out of this funk and see whether or not I can turn it around, but I can’t do this without your help. It would mean a lot to me if you could provide me with some of your personal insights into what you are looking for in a perfume store and what makes you swoon, delight and covet! :) Please feel free to take a stab at these questions even if you have never purchased perfume oils from me, or ever, in the past.
- Product range: Which do you find more appealing? A limited perfume line with 6-10 scents, but which all appear to be really refined, or a vast collection of scents that could have you trying samples for the next year?
- Descriptions: Succinct descriptions of what the perfume smells like with attention on its concept and the emotions evoked (e.g. “Bitingly venomous ambrette seed smoulders in this cruel blend of poisonous root and bittersweet sin”) or extensive profiles of the oils used and their history and/or therapeutic qualities (e.g. “Petitgrain: This fresh and woody oil comes from the green twigs of the bitter orange tree. It is uplifting and reduces fatigue and stress. Ambrette seed: etc.”)?
- Photographs: Do you mind perfume stores that take photographs of unlabelled bottles and use those images for all their perfumes, or do you appreciate it significantly more when they take individualised photographs of each of their scents?
- Materials and price: My current perfumes cost $12 USD for a 5ml bottle, using all natural essential oils with a carrier base of golden jojoba, vitamin e, and glycerine. Variations on the carrier oil, and thus the final cost include, a) fractionated coconut oil—$10, b) grapeseed—$9, and c) rice bran oil—$8. Jojoba is extremely nourishing for the skin and has the longest shelf life, but there is little discernible difference between the oils.
- Essential oils: Do you prefer perfumes made exclusively with essential oils, or a blend of high quality (synthetic) fragrance oils that will ultimately allow for a wider range of exotic notes that cannot/should not be found naturally (e.g. apples, amber, musk) and create a longer-lasting perfume?
- Packaging: Do you like beautifully wrapped and packaged perfume bottles with ribbons, charms, rose petals lining the box, tags and/or gift cards, knowing that it will be absorbed into the price, or would you rather know you are paying for little else aside from the perfume oil?





7 comments:
* Product range: No preferences
* Descriptions: Concepts and emotions, as I have no interest in aromatherapy etc.
* Photographs: The former is for some reason offputting to me, as it gives me the sense that the seller has a habit of taking shortcuts. The habit might also extend to their craft.
* Materials and price: I'm definitely one of those nuts who own more perfumes than they can get through. Long shelf life is ideal!
* Essential oils: Natural oils may contain hundreds of different compounds. As it's too expensive to reproduce them all, synthetic versions remain inferior. As for natural scents that are unavailable due to environmental or conversation reasons, we should perhaps learn to live without them. I think you have a great thing going with your 100% all-natural perfumes.
* Packaging: I am definitely influenced by beautiful packaging, but packaging that is not recyclable or biodegradable is just excessive.
Oh awesome, thanks for your insights! I don't know if it seemed lazy that I asked all these questions when it seems I should be able to grow an opinion about perfumes as well, but I honestly can't see the forest for the trees. I find it so difficult to remember what it was like being a buyer, not that I ever was an experienced collector of perfumes. Thanks so much for taking the time to share these with me :).
I find it particularly interesting that reusing the same generic photographs is offputting to you! I never thought to connect the parallels of shortcut-taking but I see what you mean now! I think I'm similar in that I find I get more excited with stores that show you exactly what you will be getting. The only time the former approach had been offputting to me was a store I browsed years ago where the seller used a labelled bottle of one perfume oil and added disclaimers to all her listings that what you were purchasing was not that shown in the images. It was just so confusing!
All your other points are duly noted! I think I'll definitely stick to organic jojoba as the carrier and all-natural oils. If I do find a high quality fragrance musk or ambergris oil, I may use it some of my perfumes down the line, but I will always note which ones contain synthetic fragrances so that natural lovers can stick with all natural essential oils.
Product range: this one is really up to you. create what makes you happy and bring that happiness to share with the rest of us :)
Descriptions: i think you do beautifully with your very detailed descriptions. i would never even get close to the lyrical beauty you express
Photographs: no generics. i think it says a lot more when individual photos are up. it seems like you care more, you know?
Materials and price: i must say, my personal preference is the all natural approach. i think there is something almost lost but always delightful in wearing something that is not synthetic or mass marketed. i love that when i wear a helena perfume, i'm walking around with a little beauty of nature on my skin :)
Packaging: beautiful wrapping is part of the aesthetic but begin with what you can. don't over do it if it will be too much cost in the end.
Thanks, Ada! I think you and Luminaria have helped reaffirm a lot of my suspicions about what people want in a perfume store. Your suggestions are definitely invaluable for me in driving Faunfare further and challenging myself.
These are excellent questions!
Product Range: I think as long as you know that you are creating the best product you know how, that the range of scents you have will not matter. I personally tend to skip over shops with GADS of scents, because in my mind, perfumery (like any art) takes time. And while some artists are more prolific than others, my mind immediately thinks that a shop with 50+ scents maybe didn't spend the time to create the best product they could.
Product descriptions: I think your description are wonderful! I would love to put all the fascinating herb info in my listing descriptions as well, we all get excited about our crafts! But we can't be long winded either! Consumers as a group have short attention spans. However, you can still make this information available, by putting it in a blog post, and adding a link to it in the listing. That way interested parties can access it, those who are not can skip it! And you may get new blog readers in the process!
Photographs: I've noticed in my Etsy browsing that with products like this, there can be a happy medium between these options. Have a few pictures in the listing of the individual scent, and a few of an unlabeled bottle. That way the photos have a little variety (I mean how many angles can you take of the same bottle? :) and your shoppers still get an accurate image of what they are purchasing.
Materials/Price: I think your prices are fine, right in the middle, which is a good place to be when you're just starting out. As far as the carrier oils, in the end the average customer won't have a preference, so going with the one that will last the longest will appeal to the most people.
Essential Oils: Obviously, I'm a bit biased by this one as in my own products I don't use any synthetics. There are SO many essential oils out there, that even if you go 100% natural you'll still be able to create a wide range of complex scents. (Have you read "Essence & Alchemy" by Mandy Aftel? It's a GREAT resource for natural perfumers!)
Packaging: Again, a happy medium is possible! I love getting pretty packages! It's part of why I love buying handmade. Just as long as I can recycle or re-use it, those extra touches are worth a higher price tag!
PS - I've used this post as inspiration for my latest Etsy Faves post! I linked to your blog and shop, hopefully you'll get some more helpful comments!
Oh Amber, thank you for your wonderfully detailed responses!! I hope some of these ideas may also be useful to you when you release perfumes down the line. It is so valuable to start thinking about being in the buyers shoes before you begin making because my perspective now is clouded by the perfume-making process and memories of being a buyer is hazy at best.
I have not read 'Essence & Alchemy' by Mandy Aftel, but it is definitely going in my shopping list. I'm reading the preview on Google Books now and loving it already :). Thanks for the great recommendation!
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